Welcome to Sual Citizen's Charter
Under Republic Act No. 11032 (Ease of Doing Business and Efficient Government Service Delivery Act of 2018), this portal provides complete, verified public service handbooks detailing step-by-step requirements, fees, and processing times.
Business Permits (BPLO)
New business registrations, annual renewal, Mayor's permit, tricycle franchise clearances.
View Requirements & StepsCivil Registry (MCR)
Birth, marriage, and death certificate registration, legitimation, clerical corrections (RA 9048).
View Requirements & StepsHealth Office (MHO / RHU)
Medical certificates, sanitary permits, lab services, free dental/medical consultations, vaccinations.
View Requirements & StepsTreasury Office (MTO)
Real Property Tax (RPT), Community Tax Certificate (Cedula), business taxes, municipal receipts.
View Requirements & StepsMunicipal Engineer (OME)
Building permits, electrical & plumbing inspection, occupancy clearances, demolition permits.
View Requirements & StepsSocial Welfare (MSWDO)
Solo Parent ID, financial & medical assistance (AICS), PWD identification cards, senior citizen support.
View Requirements & StepsCitizen's Rights & Guaranteed Processing Standards (RA 11032)
Every citizen transacting with the Local Government Unit of Sual is entitled to prompt, courteous, and transparent service without extortion, hidden fees, or fixers.